Centre Européen Schengen addressed us to publish a handy brochure in easy-to-read that allows people with special needs to access and experience a circular tour around the European Museum. How could we respond to special needs and expectations to inclusive design? We first had to learn. “Our interest is to better recognise not only limitations in terms of movement but in regard of perception and understanding so we can remove them if possible”, we discussed. As communication designers we adjusted all design variables leading to a result that meets functional requirements and is visually and sensual pleasing to the user. Interested in our learnings? Let’s talk.